Office Manager

Lisa Torres joined Sterling’s team in 2023. From answering calls with speed and courtesy to coordinating day-to-day office operations, she plays a vital role in maintaining the seamless, responsive experience our clients expect. Her dedication helps Sterling uphold our commitment to availability and exceptional service — ensuring no call goes unanswered and no detail is overlooked.

Lisa brings a wealth of experience in administrative support, project coordination and office management. Before joining Sterling, she worked in healthcare services, honing her skills in financial reconciliation, medical billing, insurance claims and process improvement.

Outside of the office, Lisa volunteers at nursing homes across Northern Virginia, organizing events and spending time with elderly residents.